EINFACHAI

Privacy Policy

Microsoft Clarity: heatmaps and session recordings

With your consent, we use Microsoft Clarity, a service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA. Clarity helps us identify usability problems and improve our website. It processes page views, visited URLs and referrers, clicks, scrolling, device and browser information, and pseudonymous visitor and session identifiers. Connecting to Microsoft also transmits your IP address, which can be used to derive an approximate location. Heatmaps summarise interactions; session recordings reconstruct a visit. This data should not be considered anonymous.

Clarity loads only after you consent to “Microsoft Clarity – heatmaps and session recordings” in the Statistics category. Consent to Google Analytics or Marketing alone does not activate Clarity. The legal bases are Article 6(1)(a) GDPR and, where information is stored on or accessed from your device, section 25(1) TDDDG. Consent is optional; you can use our website without Clarity.

We use strict text masking. Text and form entries are masked for session recordings. We do not send our own customer identifiers, names or email addresses through the Clarity Identify function, and the tag does not link Clarity identifiers with Google Analytics identifiers. Masking does not replace consent: usage and technical data are still sent to Microsoft.

Clarity primarily uses _clck (a pseudonymous visitor identifier, up to one year) and _clsk (linking page views into a session, up to one day). Depending on browser and consent settings, Microsoft third-party cookies such as CLID, MUID, MR, SM and ANONCHK may also be used. See our cookie list and Microsoft’s documentation for details. We do not grant Clarity permission for advertising storage (ad_Storage remains denied). Microsoft describes further processing, including its own purposes such as security, product improvement and advertising, in its privacy statement.

Microsoft receives this data. Processing may take place in the USA and other countries outside the EEA. Microsoft’s privacy statement describes its participation in the EU-US Data Privacy Framework and its use of Standard Contractual Clauses for international transfers. The safeguards and rights described there apply according to the relevant transfer mechanism.

According to Microsoft, playback data is normally retained for 30 days. Heatmaps, aggregated interaction data, and sessions that are labelled or marked as favourites are retained for up to nine months. Cookie lifetimes are separate from retention of data already collected.

You can withdraw consent for future processing at any time using Cookie settings in the footer or the linked settings page. Disabling Clarity ends recording, removes Clarity cookies accessible on our domain, and reloads the page. Withdrawal does not automatically delete data already lawfully processed. Cookies on Microsoft domains can be removed through your browser settings. Your other data protection rights and our contact details are set out in this privacy policy.

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Microsoft privacy statement

Microsoft: Clarity data retention

This Privacy Policy explains how Shop Rocker OU, operating the Einfach AI website, processes personal data when you visit the website, contact us, or book a call.

We process personal data in line with the General Data Protection Regulation (GDPR) and applicable data protection laws. The website can usually be used without providing personal data. Where data is required for specific services, such as contact requests or appointment booking, we only process it for the stated purpose.

Controller

Shop Rocker OU

Sepapaja 6

15551 Tallinn

Estonia

Email: hi [at] einfachai.com

What data we process

Depending on how you use the website, we may process contact details, message content, company information, technical access data, cookie consent choices, and appointment booking information.

Technical access data can include browser type, operating system, referrer URL, visited pages, time of access, IP address, and similar server log information. This data is used to operate, secure, and improve the website.

Purposes and legal bases

We process personal data to provide the website, respond to inquiries, prepare and conduct calls, protect the website from misuse, comply with legal obligations, and improve our services.

The legal bases are Article 6(1)(b) GDPR for pre-contractual communication, Article 6(1)(c) GDPR for legal obligations, Article 6(1)(f) GDPR for legitimate interests such as secure website operation and business communication, and Article 6(1)(a) GDPR where you give consent.

Cookies and consent

The website may use necessary cookies for basic functionality and consent storage. Optional categories such as preferences, statistics, or marketing are only used if you consent through the cookie banner.

You can change or withdraw your consent at any time on the cookie settings page.

Contact requests and booking

When you send a contact request or book an appointment, we process the information you provide so we can answer your request, prepare the conversation, and follow up on the topic you raised.

Appointment booking may be provided through an external calendar service. When you load or open that booking calendar, the provider may process data according to its own privacy information.

Recipients and processors

We may use technical service providers for hosting, website operation, consent management, email communication, analytics, or appointment booking. These providers process data only where needed for the respective service.

Storage period

We keep personal data only as long as necessary for the relevant purpose, legal retention duties, documentation, or legitimate business interests. Contact and inquiry data is deleted when it is no longer needed, unless retention is legally required.

Your rights

Under the GDPR, you may have the right to access, rectification, erasure, restriction of processing, data portability, objection, and withdrawal of consent. You also have the right to lodge a complaint with a data protection supervisory authority.

To exercise your rights, contact us at hi [at] einfachai.com.

Data security

We use technical and organizational measures to protect personal data processed through this website. No internet transmission can be guaranteed to be completely secure, so you may also contact us by alternative means if preferred.

Updates

We may update this Privacy Policy when the website, services, legal requirements, or technical providers change. The version published on this page applies.